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Mental health and psychosocial support

The importance of social support cannot be underestimated, this section directs you to some of the resources available in your country.

Please remember that you can contact a mental health specialist or one of the offered mental health services in your country if you feel that stress is disturbing your daily activities.

If you have a pre-existing mental health condition, please remember that it is important to continue with your treatment.  

Afghanistan 

Hotline for awareness and  psychosocial support        
Dr. Abdul Fattah Najm                    
+0093729070605
+ 0093789797698

Hotline for psychological intervention           
Dr Atah Hewad Attal                          
+93785637133
+93785159208

Hotline for those under stress due to COVID-19                
Dr Fareshta Quedes                                                                                                    
166

Online psychological counselling                                           
Ms Yalaqi
https://www.ipso-ecare.com


Bahrain

Mental health and psychosocial support hotline
Psychiatrists, social workers, and psychologists
8:00 am to 8:00 pm
+97366399789

Specialized psychiatric management
Psychiatrists
Weekdays from 7:00 am to 2:15 pm
+973 32229275


Djibouti

De. Ide Wais Ibrahim
Chief of the Mental Health Department at the Ministry of Health
+253857529
+253606181
+253352712


Egypt

Psycho-Social Services and Training Institute in Cairo (PSTIC)
https://www.facebook.com/RefugeesTogether
All Emergencies: 0110 060 4002 / 0106 439 0175
Health Emergency: 0110 0782 000

National hotlines 
Social workers receive the phone call and then the person is referred to a psychologist or a psychiatrist on the phone
24/7
+208008880700
+20220816831

Mental health and psychosocial support hotline
MdM Mental health professionals
Sunday to Thursday from 9:00 am to 5:00 pm
+201062866107


Islamic Republic of Iran

National helpline
(1) Automatic replies to frequently asked questions
(2) Specialized services on the phone
Ministry of Health and Medical Education and the Ministry of Information and Communications Technology
4030

(1) Automatic counselling to frequently asked questions
(2) Trained mental health staff
Partners above in addition to the department for mental health and substance use at the Ministry of Health (600 psychologists)
8:00 am to 12:00 am


Iraq

Heevie – WHO-supported nongovernmental organization

Erbil: Basic counselling skills
Social workers and psychiatrists
+964771 077 2229

Kalak/Dohuk: Counselling and specialized services
Psychotherapists and psychiatrists
+964750 891 3093

Camps/Dohuk: Basic counselling
Trained health workers
+9647507654039

Specialized services           
Psychiatrists at MAM
9:00 am to 4:00 pm
+9647701599059
+9647717261135
+9647715008787

SEED Foundation in Dohuk

Referral/hotline for community, mental health, and legal assistance needs
Counselling and specialized services
+9647517406826

Cordaid – WHO-supported nongovernmental organization
Sinjar/Ninewa
Counselling by psychologists and case workers
+9647517572194

Specialized services by psychiatrists
+9647517885325

Telafar/Ninewa
Counselling by psychologists and case workers
+9647517418178

Specialized services by psychiatrists
+9647500173537

PUI
Ninewa/Dohuk
Basic counselling by social workers
+96377080044780
+96375080012416
Specialized services
+9637708295358

Anbar
Basic counselling by social workers
+9637880074061

Specialized services
+9637833060426


Jordan

Hotline 1:

Collaboration between Ministry of Health, Jordanian Association of Psychiatrists, and the International Medical Corps (IMC)
Services: remote MHPSS
Contact number: 0795785095

Hotline 2:

Jordanian Clinical Psychologists Association
Service: remote MHPSS support

Contact numbers:
Mohammed Shoqeirat: 0795440416
Ahmed Matarneh: 0796206768
Manar Hasan: 0787700373

Hotline for mental health psychosocial support, and referral for medications and consultation
Case managers (psychosocial staff) and psychiatrists
24/7
+96279785095

Remote mental health and psychosocial support support and delivery of medications, when needed
Specialized psychologists (25) and psychiatrists (47) through the Clinical Psychologists Association
24/7
+962795440416

Mohammed Shoqeirat
+96796206768

Ahmed Matarneh
+962787700373 Manar Hasan


Kuwait

Online and hotline mental health and psychosocial support services
Psychologists and psychiatrists under the supervision of the Ministry of Health and the Ministry of Justice
@kcmh on Instagram


Lebanon

The National Emotional Support and Suicide Prevention Hotline “Embrace Lifeline”
12h pm – 5h30 am
1564

Ministry of Public Health hotline
1214

COVID-19 Call centre
01-594459


Libya

Mental health and psychosocial support support hotline
Libyan psychosocial support team (6 psychologists)
Every day from 9:00 am to 9:00 pm except for Friday
1417

Coronavirus hotline
National Centre for Disease Control to offer psychosocial support
195+218

Phone consultations about mental health
Arrazi Psychiatric Hospital
9:00 am to 1:00 pm
+218214781712
+218214781711


Morocco

Mental health and psychosocial support hotline for individuals in distress or suffering from mental health disorders
Clinical psychologists
+212522548526

Psychiatric associations 
+212639099552

Mental health and psychosocial support hotline for substance use
The Association of Doctors in Addictology 
+21266035816


Oman

Dr Mahmoud Zahir Al-Abri
Supervisor-Executive Office, National Committee for Narcotics and Psychotropic Substance Affairs-Ministry Of Health
+968 99345209/
+968 24873010/
+96824873011


Pakistan

Institute of Psychiatry, WHO Collaborating Centre, Rawalpindi Medical University
Prof Asad Tamizzuddin
Head Institute of Psychiatry, WHO Collaborating Centre, Rawalpindi Medical University
0336-55057

Baluchistan Institute of Psychiatry and Behavioural Sciences, Quetta
Prof Ghulam Rasool,
Executive Director
BIPBS Quetta, Pakistan
Hotline Number: 0092-81-9213093/3042
Skype ID: info@bipbs.gob.pk
10 am to 1 pm Monday to Saturday
WhatsApp
Prof Ghulam Ra
sool
+923133816786 5-7 pm
Dr Ilyas Baloch
0092-321-8036365
12-3 pm

Shaheed Mohtarma Benazir Bhutto Medical University,Larkana, Sindh
Prof Rahmat Ali Wagan
00-92-333-7538646
(His personal Cell)

Rozan (NGO)
080022444 (land line closed due to Covid-19)
0092 3355000401
0092 3355000402
0092 3355000403
Monday - Saturday: 10.00am – 6.00 pm
Monday - Friday: 9.00am – 5.00 pm
Telephonic counseling
E-mail counseling
Letter counseling
In person counseling

Sahil (NGO)
080013518
0512850574
0992383880 (Abbotabad)
0838510912 (Jaffarabad)
04235165357 (Lahore)
07 15633615 (Sukkar)
Telephonic counseling
E-mail counseling
In person counseling

Khpal Kore (NGO)
Dosehra Chowk, Nodiya
Market Mardan
Rafi Ullah Chairman
03125102404
Email: rafiullahkko@gmail.com

Khyber Pakhtunkhwa Pakistan
Twitter/chairmankko
Instagram/chairmankko

Mayo hospital Lahore
Prof. Aftab Asif and Associate Prof Ali Hashmi
Helpline 03126765604

Lady reading hospital, Peshawar
helpline 03359168800

Hayat Medical complex, Peshawar
Prof. wajid
Helpline 03334770819

Mental health and psychosocial support hotline
Umang
Dr. Kinza Naeem
24/7
+92 311 7786 264
Email:kinza@umang.com.pk
WhatsApp:
8am-12pm : 03109990828
12pm-4pm : 03109990832
4pm-8pm : 03109990829
8pm-12am : 03109990830
12am-4am : 03109990831
4am-8am : 03109990829
Facebook handle: /umangpakistan
Instagram handle: @umangpakistan
Twitter: @pakistanumang
www.umang.com.pk


Palestine

SAWA helpline
Nongovernmental organization
121 (West Bank and Gaza) or 1-800-500-121 (East Jerusalem)


Qatar

National Mental Health Helpline
Toll free number: 16000
Available from 7:00am to 10:00pm

Primary Health Care Corporation
Contact: Customer Services Team, Hayyak on 107 to schedule an appointment for mental health services in primary care

Hamad Medical Corporation
Contact: National Mental Health Helpline 16000
Available from 7:00am to10:00pm

Sidra Medicine (Women and Children)
Contact: Call Center +974 4003 3333

Naufar (Addiction and Substance Use Disorders)
Contact: Call Center Team +974 4494 6000


Saudi Arabia

Mental health and psychosocial support hotline
Ministry of Health 
24/7
937


Somalia

Dr Zeynab Ahmad Noor
Head, Mental Health Unit, Ministry of Health
+252616336044


Sudan

Dr Zienat Bella Mohamed Ahmed Sanhori
Mental Health Coordinator, Federal Ministry of Health, Khartoum
+2490912649191


Syria

Dr Amal Shakko
Director for mental health at the Ministry of Health
+963933275156


Tunisia

"Cellule d'Assistance Psychologique des victimes de catastrophe" CAP
200 psychiatrists and psychologists from the public and the private sector from all over Tunisia volunteer to answer calls 
+21680105050


United Arab Emirates

Helpline for psychological support
RAK Hospital, by clinical psychologists
10:00 am to 4:00 pm
+9717 207 4444

Online support – “Let’s Support, Together” presents daily online sessions where support is provided, questions are answered, and tips are offered
National Programme for Happiness and Wellbeing, mental health professionals
8:30 pm
Social media channels under the handle @HappyUAE

Online support – “Let’s Reassure, Together” presents short, focused, awareness-raising videos how to build coping skills and mental resilience
@HappyUAE

Online support – “Let’s Talk, Together” offers virtual support groups that provide mental health support to community segments, including mothers, students, older people

Online mental health support through video conferencing
VPS Healthcare and India's psychosocial rehabilitation centre, Cadabam's mental health professionals
24/7
+9618005546
www.vpshealth.com

Remote consultations
Danat Al Emarat Hospital for Women and Children in Abu Dhabi
www.wasfati.ae


Yemen

Mental health and psychosocial support helpline
Family Counselling Development Foundation
12 hours/day, 6 days/week
Hotline: 8000202

Dr Abdulrahman M. Abdo
General Director
Psychiatric care foundation
12 hours/day, 6 days/week
Hotline: 8000202
Email: psycarefoundation@gmail.com